- Brick-and-mortar and online sales
- Referral and advice apps
- Commercial customers
- Sales-promotion systems
- Rental and delivery services
DIY stores have essentially displaced traditional specialist retailers, combining their diversified ranges. However, this also adds to the expectations of the consumers for whom the DIY store becomes the central point of contact for their projects. Information and advice on execution and materials – whether on location or online – supplemented by numerous services and rental offers. DIY stores are also equally coming into view for commercial customers with professional expectations: Availability, pre-ordering, consignments and scheduled provisioning are just a few of the topics involved. The challenges that this trend presents can be successfully overcome with intelligent digitalisation and high-performing, individually tailored tools – the perfect mission for the GEBIT Retail Platform.